Wise Energy Solutions Ltd is committed to a policy of protecting the rights and privacy of individuals in accordance with the Data Protection Act 1998 (‘the Act’.)
The Act lays down regulations and safeguards for the collection, recording and use of personal information whether on paper, in a computer or recorded on other material. Wise Energy Solutions Ltd needs to collect and use certain types of information about people with whom it deals in order to operate. These include employees, employment applicants, customers, board members, suppliers and others with whom it communicates. Certain information may be required for regulatory or monitoring purposes as laid down by statute. Other information may be required for the purpose of establishing a contract. In any case Wise Energy Solutions Ltd recognises that the information must be dealt with lawfully and correctly under the principles laid down within the Act.
Wise Energy Solutions Ltd ensures that
Conditions regarding the fair collection and use of information are fully observed;
Wise Energy Solutions Ltd will have a set of systems and procedures in place to ensure that the requirements of the Data Protection Act 1998 are delivered.
These will involve ensuring that
Energy Companies Obligation
If you are applying for a boiler grant through the Energy Companies Obligation Scheme we will also need to share some of your information with Ofgem and some relevant third parties.
Ofgem may seek to verify your personal information by contacting you directly or by checking it against Government records.
You can also contact Ofgem directly at email@example.com or 9 Millbank, London, SW1 P 3GE.
How we will use your information and who will we share it with?
ECO funding is provided by Energy Companies
Some or all of your personal information as well as information relating to your energy efficiency measure(s) installed may be sent to one of these Energy Companies.
This information may also be sent to any organisation which is involved in ECO in order to obtain the funding and for quality assurance purposes.
Any of the involved organisations in the works or provision of your ECO funding may contact you to verify the information that you have provided.
The Energy Company, or designated third party registered with the Market Research Society, may also contact you to carry out a customer satisfaction survey.
Some of your information may be shared with the Department for Work and Pensions (DWP), Her Majesty’s Revenue and Customs (HMRC), or other relevant organisations for the purpose of confirming your eligibility for ECO measures The information that you have provided may also be passed to third parties whom we contract to carry our Quality Audits in order for an inspection of the works to be carried out.
Information provided will only be used by the persons and for the purposes set out in the above.
What information we will be collecting.
The information we will need to collect includes
Security of the information provided
We will secure your personal information in compliance with the Data Protection Act 1998 as set out above.